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Working together for excellent healthcare in North Norfolk and rural Broadland

Sign up to Safety

North Norfolk Clinical Commissioning Group (NNCCG) aspires to deliver seamless, integrated pathways of health and social care for our patients and residents. The Sign up to Safety campaign launched by NHS England in June 2015 will be pivotal in the ongoing development and implementation of this, by embedding our commitment to build upon Quality and Patient Safety and person centred harm free care, provided by a competent and compassionate workforce.

NNCCG's Safety Improvement Plan in accordance with the five pledges is described in more detail within the following section.

Commissioning Activity

The following sections demonstrate how NHS North Norfolk CCG intends to deliver its key priorities described within our Plan On A Page.


Quality, Innovation, Productivity and Prevention (QIPP)

All health and social care organisations are committed to a QIPP Programme which will deliver better clinical outcomes, improved patient experience, and value for money.  NNCCG has developed a predominantly transformational programme of schemes for 2015/16 designed to improve the quality and productivity of services.

Integrated Care

Integrated Care puts the patient at the heart of decision making.  Our programme aims to provide an effective and co-ordinated system, shaped around individual patients and their personal needs, delivered locally in their own homes and communities.  Find out how we use this approach to deliver care to meet local priorities.

Falls in Norfolk

Falls are the most frequent and serious type of accident for people aged 65 and over, and the main cause of disability and death from injury amongst people aged over 75. Find out what you can do to help prevent yourself or someone you care for from suffering a fall.

Living Well with Dementia

Dementia is a common condition effecting approximately 800,000 people in the UK.  The risk of developing dementia increases with age, usually occurring in the over 65s.  Find out how what steps we have taken to improve diagnosis and support for those affected by dementia and their carers.

Community Based Services

NNCCG works in partnership with local county and district councils to deliver a wide range of services to support people to stay health and well in their communities.  The Community Based Services project describes the steps we have taken to commission local services to meet the needs of our local population.

Managing COPD

Recent research nationally has demonstrated an increase in unplanned hospital admissions owing to pneumonia, particularly in patients taking high doses of inhaled corticosteriods (ICS).  Importantly, whilst these drugs are used to reduce exacerbations in COPD, this project aims to target use more specifcally at those patients most likely to benefit.

Supporting Self-care

Self-care is empowering patients to take responsibility for their own health in proactive way with support from health and social care organisations. Self-care is an element of NNCCG's Integrated Care Programme designed to aid patients to manage their long term conditions more effectively.

Community Beds

NNCCG has invested in an initial pilot scheme with Norfolk Community Health & Care to dedicate 9 community based beds in Kelling Hospital solely for the palliative care of patients.  These beds will be managed by a Palliative Care Co-ordinator who will ensure there is a seamless transition between home and hospital care.


Patients in North Norfolk and rural Broadland will be aware that adult hearing services are no longer provided by Norfolk and Norwich University Hospital NHS FT (NNUH) or by Queen Elizabeth Hospital Kings Lynn NHSFT (QEHKL). Both hospitals will not accept new referrals for patients to be assessed or treated for adult hearing services.